Frequently Asked Questions
A traditional IT Department consisting of any combination of IS Director,
Network Administrator, Network Engineer, Training Coordinator/Trainer, PC Technician, Database Administrator, and
Software Support/Helpdesk Analyst can cost in salary alone, anywhere from $250,000-$600,000 per
year. Or, for a brief answer, yes. We're less expensive. Far less expensive.
Every crash, every minute of downtime, every PC or peripheral that isn't
working could mean disaster for your company. Which qualifies as an emergency to us. So you bet we offer
top-quality emergency service, including extended-hours support. After all, the fact that
you're working late probably means what you're working on is pretty important anyway.
We do a careful analysis of your company's situation – everything
from your particular cash flow to your Network environment's history and we recommend any of the following
or even a combination:
- hourly fees (based on our standard rates.)
- pre-paid fees (to allow for flexible service provided against a pre-paid amount.) Pre-paid
clients also receive special rates and discounts, plus loaner equipment.
- fixed monthly fees (based on a thorough analysis, a fixed monthly fee lets you plan, budget and
breathe a lot easier.)
We understand the need for flexibility and we will listen to you to develop the right plan.
Absolutely. MSCE, MCP, CCNA, etc. You want initials, we've got em. We hire only the most
professional, most technically qualified engineers and support them with regular high-level
training. You can't afford to be working with less.
We're authorized resellers of HP, Microsoft, Symantec, Watchguard, IBM, Toshiba, Sony, Kingston and more. And that means our availability, our shipping, our prices and service are as good as you’ll find anywhere. You can’t lose with our meet or beat policy.
But think for a moment. Since we’ll be maintaining that equipment, we make sure what we recommend works for you.
Just call Ed Strode at 314.655.5555 or e-mail him at
estrode@amdts.com.